Privacy and Data Protection at DIBZ

At DIBZ, we are committed to protecting your privacy and the security of your personal data. We believe in using your personal data to improve your experience when you use our websites, applications, online products or services (‘Services’), and we will always keep your personal data safe using the highest standards of security. We’ll be clear and open with you about why we collect your personal data and how we use it, and where you have choices or rights, we’ll explain them to you and respect your wishes. On this page you will find a summary of this information, while more detail is provided in our full version of our privacy statement for DIBZ users.

Reference to DIBZ, ‘us’, ‘our’, or ‘we’ means Power Leisure Bookmakers Limited as the main establishment data controller entity of DIBZ UK and Ireland users’ personal data. DIBZ is part of the Flutter Entertainment plc group of companies, referred to as “Group” or “Flutter”.

You can contact our data protection officer and team at dataprotection@dibz.co.uk

Personal Data We Use

We gather and use different types of personal data that you provide to us, that is generated through your use of our Services or personal data that we have collected from other sources. This data includes your registration information, verification and know your customer documentation, your interactions with our customer operations teams, payment information, betting and transactional information, financial information, safer gambling information, device, tracking and other online information, profiling and analytical information, as well as information from other sources including public sources and trusted third parties.

You can find out more information here about:

How & Why We Use Your Personal Data

We only use your personal data where necessary and where it is lawful to do so. Our use of your personal data is needed to deliver the Services to you, to meet our legal or regulatory obligations, to meet or protect yours, ours, the wider public’s or other third parties’ interests,  and sometimes for other reasons only where we have your explicit consent to do so. Here we explain how and why we need to use your personal data,

providing you with information on our different uses of your personal data and the legal basis we rely upon for those uses, and information on how we share your data with other parties, including:

There is also some other important information you need to be aware of in relation to how we use your personal data, including information on how we share your personal data with the Flutter Group, international transfers of your personal data, how we keep your personal data secure and how long we need to keep your personal data for. See here for more details.

Your Rights

You have a number of rights when it comes to your personal data, including your right(s):

At DIBZ, we make it easy for your to exercise your rights. We offer a number of tools in your MyAccount and Privacy Preference Centre (located at the bottom of the DIBZ mobile app) to manage your data and preferences, and also make it easy for you to contact us if you wish to exercise any of your rights. To find out more about your rights or how to exercise them, click HERE or click on any of the above rights for more information.

Version 01/23 Published on August 29, 2023